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February 6, 2010  
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Toronto transit slams 'gotcha' pics
Embarrassing photos still rolling in
By DON PEAT, QMI Agency


A sleepy TTC employee takes a catnap in a subway train at the Ossington station in Toronto. (ADRIAN SMITH PHOTO)




After weeks of bad publicity from rider photos and videos of employees doing bad things, the TTC seems to have hit the end of the line.

“Publishing photos of select TTC employees in compromising situations is becoming a never-ending game of ‘gotcha’ that only serves to embarrass the TTC and erode public confidence,” TTC spokesman Brad Ross told the Sun in an e-mail Friday. “We are working to turn this around.

“We acknowledge there is much work to do. And we have committed to doing that work.”

Ross’ comments came the same day the Sun asked the TTC about two more photos of employees in compromising positions, and the same week as a video was posted on YouTube of a TTC bus driver taking a seven-minute coffee break mid-route with passengers on his bus.

Both the new photos will be passed on to the areas responsible, Ross said.

In one of the two new photos, sent to the Sun anonymously Thursday, an employee can be seen reading a newspaper — the comics section — while sitting in a chair beside a crash gate inside a subway station.

“Needless to say, that is not acceptable,” Ross said.

Another photo, taken back in December but sent to the Sun on Friday, shows an employee with his hat tipped over his eyes inside the cab of a subway car.

Photographer Adrian Smith said the car was in the middle of the eastbound train on Dec. 22 at about 2:53 p.m. inside Ossington Station.

TTC officials said it is unclear from the photo whether the operator is on duty or not. Ross said some operators will ride in a subway car when heading back to the division after their shift.

“We are as eager as our passengers to restore customer service to respectable levels,” Ross said. “The vast majority of our workers are conscientious and hard-working.

“Those who aren’t will be held accountable for their performance.”

A third photo, taken in the spring, but sent to the Sun late Friday showed a bus driver having a cigarette inside the bus while on a break.

don.peat@sunmedia.ca



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