Customers overcharged up to $100Gs on phone bills

Cellphone. (Shutterstock)

Cellphone. (Shutterstock)

QMI Agency

, Last Updated: 9:23 PM ET

More than 9,000 people in Saskatchewan were overcharged on their phone bills last month, some by as much as $100,000.

"As part of the 4G LTE network capacity enhancements, SaskTel was installing new network hardware and a recent systems upgrade caused a billing error," reads a statement issued by SaskTel, the province's communications provider.

The company called, text messaged and mailed everyone who was overbilled in November to let them know.

Affected customers need not panic. SaskTel is urging them not to pay their November bill.

"The appropriate credit will be applied on their December bill and there will be no late payment charges," SaskTel said.

"SaskTel is also ensuring that withdrawals from bank accounts do not occur for customers on SaskTel's pre-authorized payment plan that are impacted by this error. The accurate charges for their November bill will be included in the withdrawal for their December bill."


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