TORONTO - Staff at a Mississauga nursing home made a series of errors that led to an 87-year-old resident being trapped in an elevator for more than 29 hours, an investigation into the incident has found.
Janette Smith, commissioner of health services for Peel Region, says staff failed to follow a number of protocols that lead to Rosalie Rowsell becoming trapped in the elevator at Malton Village Long Term Care Residence last Dec. 24.
“The investigation revealed that existing protocols were not followed by staff and that there were gaps in some policies and procedures,” Smith wrote in the report, submitted to Peel Region council Thursday. “There was no wrongdoing on the part of the resident’s family.”
Rowsell was trapped in the out-of-service elevator shortly after she returned from a family outing on Dec. 23. She was last seen by a security guard around 8:30 p.m. after being signed in by her son.
