VANCOUVER — A British Columbia woman is demanding an apology from McDonald’s after a manager allegedly refused to serve her, then asked her to leave, because staff couldn’t understand her English.
Hai Xia Sun told QMI Agency she was mistakenly given a mocha coffee after she ordered a hot chocolate at a McDonald's franchise location in Richmond, B.C., on Aug. 15.
But when the 51-year-old Chinese-Canadian hotel worker – who speaks English as a second language – tried to correct the mistake, she alleges the restaurant’s manager was dismissive, saying: “You don’t understand English.”
“I was amazed and very angry,” Sun said during an interview conducted in English. “This is discrimination.
“They said they didn’t speak Mandarin. But I was speaking in English. She wouldn’t serve me. She said, ‘Don’t stay here. The line is long. I want to serve other people.’ She made me leave.”