Canada Post CEO defends decision to end door-to-door delivery

(QMI Agency Files)

(QMI Agency Files)

Daniel Proussalidis, Parliamentary Bureau

, Last Updated: 4:33 PM ET

OTTAWA - Canada Post's president and CEO trudged through a storm of controversy to deliver his defence of a plan to end what's left of urban door-to-door letter delivery.

Deepak Chopra appeared at an emergency Commons committee meeting Wednesday to remind MPs that letter mail is down by a billion pieces in the last seven years, while e-commerce parcel business is booming.

"If the mail is changing its shape and size, don't we think the mailbox should change its shape and size too?" Chopra said.

Canada Post announced earlier this month it would shift all urban mail delivery to community mailboxes over five years, raise domestic stamp prices to $0.85, and allow up to 8,000 employees to leave over the next decade without replacing them.

The service expects to lose as much as $300 million this year.