Canadians blame Sunwing for Bahamian vacation nightmare

(Fotolia)

(Fotolia)

Hugo Bourgoin, QMI Agency

, Last Updated: 2:39 PM ET

MONTREAL - Sunwing Vacations promised a group of Canadians a dream stay in a newly renovated Bahamian hotel.

Instead, travellers muddled through unfinished renovations and a host of nonexistent amenities that have some pondering lawsuits.

A number of jilted vacationers contacted QMI Agency to complain about the nightmare trip to the Memories Grand Bahama Beach and Casino Resort.

QMI has learned that the hotel was not ready to accommodate travellers.

There were doors that didn't lock, taps with no hot water and a shortage of toilet paper.

The children's playground was closed and the promised gym didn't exist.

The ad on Sunwing's website promised three a la carte restaurants. In fact, only one was open as of last week.

The hotel's Japanese restaurant was still under renovation, according to photographs obtained by QMI Agency.

The Italian restaurant was, in fact, a buffet with no Italian food.


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