Information commissioner buried in Access to Info complaints

Canada's Information Commissioner Suzanne Legault listens to a question during a news conference...

Canada's Information Commissioner Suzanne Legault listens to a question during a news conference upon the release of her report in Ottawa October 17, 2013. (REUTERS/Chris Wattie)

Giuseppe Valiante, National Bureau

, Last Updated: 12:28 AM ET

OTTAWA — Most federal departments couldn't keep up with increased demand for government data and records last year, the information commissioner concluded in her annual report.

Suzanne Legault says the inability of departments to respond promptly to access requests is part of the reason her office received a 30% increase in complaints.

Legault is responsible for the country's Access to Information request system, which citizens use to formally demand government data and records.

She said the number of requests a department receives often increases if it's connected to an important news event.


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