- Income Tax Act must be more “clear” so Canadians can determine how much they actually owe.
- Government failed to tackle a backlog of more than 400 technical changes to the Act
- Federal departments have inadequate data to evaluate the effectiveness of their programs
- Canada Health Infoway will spend billions to create e-health records for Canadians, but few physicians are actually using the computerized records.
- The government’s foreign aid agency changed its priorities and policy direction so frequently it was unable to focus its money.